We typically ship readers out within a 10 business days via FedEx or UPS. Keep in mind that all onboarding documentation must be complete before equipment can be shipped.

All accounts are processed and shipping typically within 1-2 weeks after submitting all your documentation. All equipment ships activated and ready to use at the time of delivery. We're often able to ship faster depending on order size. If you don't want your equipment activated when it ships? Shoot us a message at [email protected] with your order number.

Our base service fee of $8.95/month per device. This includes cellular service on ATT, T-Mobile and/or Verizon and access to our full featured vending management software.

All card readers sold come with an industry leading 2 year warranty. This warranty can be extended for up to 4 years under our rocket care program.

Email [email protected] , this will create a case in our system for the New Accounts team to start the process. If you already have an account with us, start a Transfer Device request in your portal account.

After placing an order and completing our onboarding forms you will receive access to our customer portal where you will get to see the status of your orders, review transaction detail reports and much more

Accounts, by default, are set up to a weekly Wednesday pay schedule. We can set different weekly pay dates upon request. When payments are issued on their scheduled payday, the deposit typically reflects in your account the following business day. All payments are transmitted for the week prior of when they were collected. For example, all transactions that occurred last week (Sunday - Saturday) will be deposited next Wednesday. Also, in order for a payment to be initiated, your Net Amount on the pending payment needs to be at least $25. Any pending payment $24.99 or under will roll over into the next week and reattempt payment on the next pay-date. Again, subject to the $25 minimum amount. 

After creating an account, you will be assigned an account manager. They will serve as your primary point of contact for any sales and escalation issues with Endevor. If you dont know who your account manager is, call us or email [email protected]

Please email the device numbers to [email protected] or start the transfer process online in your portal via our Transfer Device form.